§ 158-5. Choice of energy supplier; opt-out notice and procedure.  


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  • A. 
    The Village or in conjunction with the ESCO will notify its residential and small commercial customers, by letter notice, of the Village's decision to establish the CCA Program, of the contract terms with an ESCO, and of the opportunity to opt out of the CCA Program.
    B. 
    The letter notice will be sent to each customer at the address provided by the distribution utility and explain the CCA Program and the material provisions of the ESCO contract, identify the methods by which the customer can opt out of the CCA Program, and provide information on how the customer can access additional information about the CCA Program.
    C. 
    The opt-out period shall be 20 days.
    D. 
    CCA Program bundled customers, upon enrollment, will receive a welcome letter that will explain the customers' options for canceling the enrollment if they believe they were enrolled incorrectly or otherwise decide to withdraw from the CCA Program in favor of another supplier. The welcome letter also will explain that residential customers are entitled to the added protection of the mandated three-day rescission period as detailed in § 5(B)(3) of the Uniform Business Practices.